Delivery & Returns
Delivery
We offer free standard first class shipping on all orders. Please refer to the table below for global delivery times and prices for priority shipping.
|
Country |
Service |
Cost |
|
UK
|
Royal Mail First Class Recorded (2-3 Business Days)
|
Free
|
|
Royal Mail Special or DHL Express (2-3 Business Days)
|
£10.00
|
|
|
Europe
|
First Class Registered (5-7 Business Days)
|
Free
|
|
DHL Express (3 Business Days)
|
£15.00
|
|
|
Australia / NZ
|
First Class Registered (10-15 Business Days)
|
Free
|
|
DHL Express (7 Business Days)
|
£15.00
|
|
|
USA & Rest of World
|
First Class Registered (10-15 Business Days)
|
Free
|
|
DHL Express (7 Business Days)
|
£15.00
|
Please Note:
Following payment verification, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 12PM UK time will not be shipped out until the next business day. If you order after 12PM a Friday, your order will likely be shipped out on the following Monday.
Returns
Obviously, we want you or the person you buy for to be entirely happy with the product. If not, you can return your purchased product within 14 days of taking possession of the goods. Please return products unworn in their original packaging and make sure to send as a registered parcel with a tracking number to one of the addresses below (which ever is closest to your region). The costs for returning goods are borne by you. Swuaye is unable to accept any liability for any damage, loss, or theft during transport.
United Kingdom
42 Almond Place
Chesterfield Road
Brimington
Chesterfield
Derbyshire
S43 1AG
So that we can continually improve our products and services, we would appreciate that you provide us with a reason for returning the goods. You can do this quickly and easily by citing your order number in the 'contact us' page and submitting a message. Please note that postal returns can take several days and that we require a certain amount of time to process returns.